Alt Collector Support


April 5, 2024

Get the fastest personalized support in the hobby! 

At Alt, we're committed to revolutionizing the way collectors like you experience support. We understand the importance of quick, reliable, and friendly assistance, which is why we're excited to announce that you can now reach our Support team directly through multiple channels.

Whether you prefer email, chat, or phone, our dedicated support agents are here to assist you with any queries or concerns you may have. Experience the Alt difference today!

Get in touch with a real person.


Text- (833) 483-5949

Chat - Under Feedback icon on our App

Facebook Messenger

Instagram Direct Messages

You can also browse our FAQs page here for assistance on how to use Alt, HERE. We can't wait to assist you!

About Alt:

Alt is a modern marketplace where trading card collectors can buy, sell, and vault their graded trading cards. Alt is changing the way people invest in trading cards by focusing on providing liquidity and transparency to an industry that has traditionally been fragmented and hard to understand.

Founded in 2020, Alt leverages proprietary market data, industry leading lending program, and cutting-edge pricing technology (“Alt Value”) to create advantages for every collector. Alt’s growing marketplace maximizes returns and provides convenience to users. Alt is built for collectors, by collectors; to learn more visit

Alt has two ways to buy and sell trading cards - Fixed Price Marketplace and Liquid Auctions. Alt Liquid Auctions is an always-live 14-day auction that ends every other Thursday and has cards of all categories and price ranges. Sell your football cards, basketball cards, baseball cards, soccer cards, pokémon cards, Formula 1 cards - anything graded by PSA, Beckett, CGC, SGC, or factory sealed.